Thursday, 29 March 2007
Sunday, 25 March 2007
Microsoft Dynamics CRM Connector for Microsoft Dynamics GP
This document provides important, late-breaking information about this release of Microsoft Dynamics CRM Connector for Microsoft Dynamics GP that supplements the Microsoft Dynamics CRM Connector for Microsoft Dynamics GP Guide.
http://download.microsoft.com/download/b/e/3/be3da45b-bd4b-4a17-87b3-acbcb08874dd/readme.htm
http://download.microsoft.com/download/b/e/3/be3da45b-bd4b-4a17-87b3-acbcb08874dd/readme.htm
Vista and SBS 2003 R2
In order to install Vista on SBS you must install various fixes on the server, these are in a KB926505
http://support.microsoft.com/kb/926505
Points to note are that the ISA firewall client that ships with SBS is not compatible with Vista but there is a new version as described in the KB article.
Microsoft have also produced some more general FAQs as below
http://www.microsoft.com/WindowsServer2003/sbs/evaluation/faq/roadmap.mspx
http://support.microsoft.com/kb/926505
Points to note are that the ISA firewall client that ships with SBS is not compatible with Vista but there is a new version as described in the KB article.
Microsoft have also produced some more general FAQs as below
http://www.microsoft.com/WindowsServer2003/sbs/evaluation/faq/roadmap.mspx
Instructions for Installing Microsoft Dynamics CRM 3.0 on Microsoft Windows Small Business Server 2003 R2
Trying to install MS CRM on SBS 2003 R2?
The first challenge is to get SQL 2005 to install correctly, there is bug in install that will give you this error:
The setup has encountered an unexpected error while setting reporting service and share point exclusion path. The error is: Fatal error during installation.
Go here for the fix http://support.microsoft.com/kb/920803
Then you need to follow this article to get it to successfully install other wise you get various errors including:
The full-text component is not installed on the specified SQL Server
Download the following document and it should install perfectly!
http://www.microsoft.com/downloads/details.aspx?familyid=46D1887A-DDCD-4ACB-829F-688618D91F1B&displaylang=en
The first challenge is to get SQL 2005 to install correctly, there is bug in install that will give you this error:
The setup has encountered an unexpected error while setting reporting service and share point exclusion path. The error is: Fatal error during installation.
Go here for the fix http://support.microsoft.com/kb/920803
Then you need to follow this article to get it to successfully install other wise you get various errors including:
The full-text component is not installed on the specified SQL Server
Download the following document and it should install perfectly!
http://www.microsoft.com/downloads/details.aspx?familyid=46D1887A-DDCD-4ACB-829F-688618D91F1B&displaylang=en
0845 Local Rate Numbers
We have just purchased an 0845 number for our IT support helpdesk where we take calls from our business support customers, usually with networks and or servers.
There are many ways of buying one of these numbers we went for what I consider to be the best option which was a one off fee with no ongoing charges from http://www.ttnc.co.uk/numbers/0845.do we got a really memorable number for just £395+VAT and get a login to the control panel to change the number that the 0845 'maps' to i.e. a landline (free) or a mobile (16p a minute). You can also setup a hunt group so that if a number is engaged it will try another, or divert to their voicemail system that then emails you the message in a .wav file, it even gives you stats on the calls i.e. were they answered, line engaged, did the caller hangup - this can all be downloaded in Excel, all for free! It was a painless, automated and instant setup, can't say fairer than that.
Watch out as we did find a really good number on a site 0845 1 21 22 23 and when we called it was gone, when we asked how long they said 'they did not know' they then proceeded to try and sell us a whole range of RUBBISH 0845 numbers. This is obviously a ploy to get callers so watch out for these guys and similar bad sites http://www.centurytelecom.co.uk/PhoneNumbers/0845/0845Memorablenumbers.htm
There are free numbers offered out there but these are generally not very memorable - if you don't require a good number then they are fine.
How does the telco company make their money? Well, UK callers are charged 1p off peak and 3.9p peak. Some of this revenue goes to the them. Beware because there are potentially three types of charges or a mixture of all of them:
There are various levels of number.....
There are many ways of buying one of these numbers we went for what I consider to be the best option which was a one off fee with no ongoing charges from http://www.ttnc.co.uk/numbers/0845.do we got a really memorable number for just £395+VAT and get a login to the control panel to change the number that the 0845 'maps' to i.e. a landline (free) or a mobile (16p a minute). You can also setup a hunt group so that if a number is engaged it will try another, or divert to their voicemail system that then emails you the message in a .wav file, it even gives you stats on the calls i.e. were they answered, line engaged, did the caller hangup - this can all be downloaded in Excel, all for free! It was a painless, automated and instant setup, can't say fairer than that.
Watch out as we did find a really good number on a site 0845 1 21 22 23 and when we called it was gone, when we asked how long they said 'they did not know' they then proceeded to try and sell us a whole range of RUBBISH 0845 numbers. This is obviously a ploy to get callers so watch out for these guys and similar bad sites http://www.centurytelecom.co.uk/PhoneNumbers/0845/0845Memorablenumbers.htm
There are free numbers offered out there but these are generally not very memorable - if you don't require a good number then they are fine.
How does the telco company make their money? Well, UK callers are charged 1p off peak and 3.9p peak. Some of this revenue goes to the them. Beware because there are potentially three types of charges or a mixture of all of them:
- Upfront fee for number
- Ongoing annual or monthly service fee
- Ongoing call charge fee, normally 2p a minute for incoming calls to your 0845
There are various levels of number.....
- Bronze - Generally free but not a very good number
- Silver - Sometimes cost not great numbers either
- Gold - Normally pay for the number and they are okay
- Special - Can be from £395 to £50,000 even these are not always so 'special' - shop around
Some links to various sites I used:
www.ttnc.co.uk/numbers/0845.do - Recommended
www.planet-numbers.co.uk/0845Number
www.skycomuk.com/
www.albantelecom.co.uk/aboutalban/pickyournumber.htm
www.alphatalk.com/
Where We Work
We work at Total Computing Systems LTD in St Ives, near Huntingdon in Cambridegshire - You can visit the corporate website anytime at http://www.totalcomputing.co.uk/ - Here you can find great value computer hardware, software and services, buying form knowledgeable people that really care, mention this blog and we will sort you out a discount!
As you will see from our website we offer all sorts of products including:
As you will see from our website we offer all sorts of products including:
- Acer/HP/Lenovo Laptops (Any make can be ordered)
- Custom Built or Bespoke PC Computers
- OEM and Retail Software
- Hard Disc Drives (Harddrives)
- HP/IBM/Dell Servers
- Memory
- Motherboards
The list goes on! Virtually any item you can think of can be ordered or shipped to you for the next day...
We also offer network services including SBS installations as we are Microsoft Certified Partners as well as an Epson Express Centre and Sage Business Partner.
First Post
This is our first ever post! We will use this area to publish the things we am interested in... Mainly IT related including:
- Servers
- Web Services (Hosting and Domains)
- Laptops
- PCs (Desktop Computers)
- Mobile phones
We will try and do some reviews especially on rarer products to try and help people to decide on weather or not to buy them as we hate getting something and finding that it does not truly do what it says on the tin.
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